Privacy Policy

1. Information We Collect

When you register or use NayaJesa we may collect:

• Full name
• Email address
• Phone number
• Delivery address and city
• Profile photo (optional)
• Listing photos you upload
• Order history and activity on the platform

2. How We Use Your Information

We use your information to:

• Create and manage your account
• Process and fulfill orders
• Display your listings to other users
• Send you important account notifications
• Improve the platform and user experience
• Resolve disputes between buyers and sellers
• Ensure platform safety and prevent fraud

3. What We Do Not Do

• We do not sell your personal information to any third party.
• We do not share your data with advertisers.
• We do not store any payment or card information because NayaJesa uses Cash on Delivery only.

4. Your Phone Number & Contact Info

Your phone number is used for order and delivery purposes only. It is visible to the seller of an order you place, and to the buyer of an order you receive, solely to facilitate delivery.

5. Listing Photos

Photos you upload for your listings are publicly visible on the platform. Do not upload photos that contain sensitive personal information.

6. Cookies

NayaJesa uses basic session cookies to keep you logged in and maintain your cart. We do not use tracking or advertising cookies.

7. Data Security

We take reasonable technical measures to protect your data including encrypted passwords and secure server storage. However no system is 100% secure and we cannot guarantee absolute security.

8. Your Rights

You have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your account and data
• Withdraw consent at any time by contacting us

To exercise any of these rights contact us at: info@nayajesa.com

9. Children's Privacy

NayaJesa is not intended for users under the age of 18. We do not knowingly collect information from minors.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify registered users of significant changes via email. Continued use of the platform after changes means you accept the updated policy.

11. Contact

If you have any questions about this Privacy Policy contact us at: info@nayajesa.com

NayaJesa, Chitral, KPK, Pakistan